Special Introductory Offer! 3 Months of Discounted Rates When You Sign the Contract! live in care & temporary care staff

OnyxDen Healthcare Solutions
OnyxDen Healthcare Solutions
  • Home
  • Services
    • Temp Short-Staffed
    • Live in Care Staff
  • Careers

Compassionate Home Health Care Services

Compassionate Home Health Care ServicesCompassionate Home Health Care ServicesCompassionate Home Health Care Services
Get Started

About OnyxDen Healthcare Solutions

Our Philosophy

At OnyxDen Healthcare Solutions , we believe that every individual deserves to receive high-quality, compassionate home health care. We are committed to treating our clients with respect, dignity, and kindness, and to helping them achieve their health and wellness goals.

Our Expertise

 

Our team is made up of dedicated and skilled care workers, including Healthcare Assistants (HCAs) and Care Assistants, all committed to delivering exceptional, personalized care. Using evidence-based practices and the latest technology, we ensure the highest quality of support tailored to meet the unique needs of each client.

We prioritize compassion, professionalism, and a commitment to improving the quality of life for those in our care, making sure every individual receives the best possible support.

Our Services

  

We specialize in providing highly trained staff for care homes and live-in care, ensuring that individuals receive the support they need in a comfortable and safe environment. Our team of professional care workers, including Healthcare Assistants (HCAs) and Care Assistants, are committed to offering compassionate and personalized care that meets the unique needs of each client.

In addition to our primary services, we also offer:

  • Personal Care and Assistance: Providing support with daily activities, promoting independence and well-being.
     
  • Companion Care: Offering companionship and social support to improve mental and emotional health.
     
  • Respite Care: Offering temporary relief for primary caregivers, ensuring that individuals continue to receive the care and attention they need.
     

We collaborate closely with families and care workers  to develop tailored care plans, ensuring the highest quality of support and enhancing the overall quality of life for our clients.
 


Our Mission

 

At OnyxDen Healthcare Solutions, our mission is to deliver compassionate, high-quality home care services that promote independence, dignity, and peace of mind. We are dedicated to enhancing the quality of life for our clients by providing personalised, reliable, and professional support tailored to their unique needs — all in the comfort and familiarity of their own homes.

Whether it's live-in care, elderly support, dementia assistance, or companionship services, we are committed to offering trusted home care solutions that families can rely on. Through experienced caregivers, flexible care plans, and a focus on client wellbeing, we strive to be a leading provider of home-based care in the UK.

our Blog

Our Home Health Care in Pictures: A Glimpse into Our Services

    Contact Us

    Better yet, we like to see you in person!

     

    Call Us Now to Book a Home Visit to Assess and Assist Your Care Needs!

    Message us on WhatsApp

    OnyxDen Healthcare Solutions

    Keynsham, Bristol, UK

    01174271231 DenisaBazga@onyxdenhealthcare.co.uk

    Hours

    Open today

    09:00 – 18:00

    Drop us a line!

    Attach Files
    Attachments (0)

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Cancel

    Connect With Us

    Subscribe

    Get 10% off your first purchase when you sign up for our newsletter!

    Privacy Policy



    Last Updated: 16 April 2025

    OnyxDen Healthcare Solutions (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

    1. Who We Are

    OnyxDen Healthcare Solutions provides health and care-related services in the UK. We act as a data controller when handling personal information for our services.

    Contact Details:

    • Data Controller: OnyxDen Healthcare Solutions
       
    • Email: DenisaBazga@onyxdenhealthcare.co.uk
       
    • Address: 1 Maple Walk, Keynsham, Bristol, BS31 2SB
       

    2. What Information We Collect

    We may collect and process the following personal information:

    • Identity Data: Name, date of birth, gender, NHS number
       
    • Contact Data: Address, phone number, email address
       
    • Health Data: Medical history, diagnosis, treatment details
       
    • Payment Data: Bank details, billing address (if applicable)
       
    • Technical Data: IP address, browser type (from website use)
       
    • Emergency Contact Information
       

    We may collect information directly from you, through referrals, or via secure third-party systems.

    3. How We Use Your Information

    We use your personal data to:

    • Provide healthcare and related services
       
    • Manage appointments and care planning
       
    • Communicate with you and your representatives
       
    • Comply with legal and regulatory obligations
       
    • Process payments (if applicable)
       
    • Improve our website and services
       

    4. Legal Basis for Processing

    We process your data under the following lawful bases:

    • Consent – where you have given clear permission
       
    • Contract – to provide healthcare services you've requested
       
    • Legal Obligation – compliance with regulations (e.g., CQC, NHS)
       
    • Vital Interests – to protect someone’s life
       
    • Public Task – for official functions or services under law
       
    • Legitimate Interests – for purposes such as service improvement
       

    5. Sharing Your Information

    We may share your personal data with:

    • Healthcare professionals involved in your care
       
    • General Practitioners (GPs), hospitals, and the NHS
       
    • Emergency services (if necessary)
       
    • Regulatory authorities (e.g., Care Quality Commission)
       
    • IT service providers and secure data processors
       

    We will never sell your information or use it for unrelated marketing without your consent.

    6. Data Retention

    We retain personal data only as long as it is necessary to fulfil the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements.

    Healthcare records are retained in accordance with the NHS Records Management Code of Practice.

    7. Your Data Protection Rights

    Under the UK GDPR, you have rights including:

    • The right to access the personal data we hold about you
       
    • The right to rectification of incorrect or incomplete data
       
    • The right to erasure (in certain cases)
       
    • The right to restrict processing
       
    • The right to object to processing
       
    • The right to data portability
       
    • The right to withdraw consent at any time (if processing is based on consent)
       

    To exercise your rights, please contact us at: DenisaBazga@onyxdenhealthcare.co.uk

    If you’re unhappy with how we use your data, you can also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

    8. Cookies and Website Use

    Our website may use cookies to enhance your browsing experience. You will be given the option to accept or reject non-essential cookies when visiting our website.

    9. Data Security

    We have put in place appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. All data is stored securely, and access is limited to authorised personnel only.

    10. Changes to This Policy

    We may update this Privacy Policy occasionally to reflect changes in law or services. The latest version will always be available on our website.

    Copyright © 2025 OnyxDen Healthcare Solutions  - All Rights Reserved.

    Powered by

    Announcement

    Welcome! Check out my new announcement.

    Learn more

    This website uses cookies.

    We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

    DeclineAccept